Terms of purchase

Who you buy from

Cork7 is made by Johansen & Co., a sole proprietorship registered in Norway (organisation number 835 843 742), based in Trondheim. Email: [email protected].

Purchases are sold through Link, Stripe’s payment service. Link is the seller: it takes the payment, works out the VAT, sends the receipt and handles refunds. Link’s own terms are shown on the payment page. Johansen & Co. delivers what you bought in the game.

What you buy

Money buys packs of POW, the game’s own currency. POW also comes from the Season Pass. It buys items in the Item Shop and the Season Pass, and nothing outside Cork7.

The Season Pass opens its paid track for its season: the rewards of every tier the rider has reached, and of each tier they reach until the season ends.

An item is gear for your rider in the game, such as a jacket, skis, poles or trousers. It changes only how the rider looks, never how well they ride.

POW, the pass and items belong to the Cork7 account shown on the payment page, for as long as the game exists. They can’t be resold, traded, moved to another account or turned back into money.

Price and payment

Packs of POW are priced in Norwegian kroner in Norway, Danish kroner in Denmark, Swedish kronor in Sweden, euros in the rest of Europe and US dollars everywhere else, and include VAT or sales tax. The Item Shop shows what each POW price is worth in money. You pay the amount on the payment page and nothing more, by card or Apple Pay on Stripe’s page. Cork7 never sees your card details.

The person who pays must be at least 18.

Delivery

POW is in the account’s wallet as soon as the payment goes through. If it hasn’t arrived within a few minutes, email us.

Cancelling within 14 days

You can cancel a purchase of POW within 14 days without giving a reason, as long as the POW hasn’t been spent. Email [email protected] or reply to Link’s receipt: you get your money back, and the POW leaves the account.

Something bought with POW can be returned in the Item Shop within 24 hours of buying it, three times per account, and its POW comes back. The Season Pass can’t be returned.

If something is wrong

If an item doesn’t work as it should, you can complain under consumer law. Email us, and we’ll fix it or refund you.

The game and your account

Cork7 is in active development, and items may get a better look over time. We never take back an item you bought, unless the purchase was refunded. If the account is deleted, its POW and items go with it.

Privacy

We keep a record of what was bought, the price, the time and the account it was for, as bookkeeping rules require. Stripe processes the payment and the buyer’s email address. See privacy.

Complaints

Email us first. If we can’t agree, the Norwegian Consumer Council (Forbrukerrådet) can help. Norwegian law applies.